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The versatility of a keyboard SDK in banking, retail and more

Apart from all the compelling reasons why buying a virtual keyboard SDK is smarter than building your own, its versatility in applications across industries stands out in a league of its own. In a nutshell, a keyboard SDK enables developers to build custom features into the applications they are building to enhance in-app functionality and user experience. These features can be added or merged with another program to execute specific functions. All this without having to build a keyboard from scratch!

So, how adaptable is the keyboard SDK?

The potential of the keyboard SDK is limitless, as it can effortlessly accommodate the requirements of any industry it is employed in. Let’s explore a few of its applications across various industries. 

Healthcare

Technological advancements in the healthcare industry are increasingly becoming more agile and optimized by the day. Digitization plays a pivotal role in enhancing the industry’s core capabilities and allows healthcare professionals to achieve higher-quality patient outcomes. In this setting, a keyboard software can assist in detecting debilitating health conditions like neurodegenerative diseases. By enabling healthcare providers to collect highly accurate real-world data, even from remote locations, the smartphone keyboard SDK is able to streamline and simplify the way patients are monitored without the need for obtrusive wearable devices to do the same. 

With the help of passive digital phenotyping, which uses data gathered from smart devices to create a meticulously defined picture of the user’s health, Fleksy’s keyboard technology adds a data layer that equips healthcare startups, companies, and professionals to analyze typing cadence with precision. The science of digital phenotyping considers key factors like behavioral patterns, neural activity, sleep patterns, and heart rate to collect highly accurate data to monitor and detect neurological issues. Leveraging this capability to collect comprehensive real-time data about a person’s state of mind based on factors such as typing speeds and response times, AI systems are enabled to make well-informed diagnostics of mental health. 

Banking 

The FinTech boom is real, and it’s here to stay. The phenomenal rise in online payments may have been supersized by the global pandemic, but it has proven itself to be the sustainable future of banking for the modern consumer. Talking of modern solutions, people today are constantly looking for ways to send or receive money anywhere, anytime, and to anyone without the hassle of intermediaries. Convenience is key and explains the increasing popularity of peer-to-peer (P2P) payments. P2P is the process of purchasing, receiving and paying, and even accounting for all products and services directly with the other party. By enabling users to have better control over their transactions, with higher levels of transparency and efficiency, P2P has become a prime force in propelling the FinTech industry forward. 

Real-time capabilities make P2P a true game changer, especially in this highly digitized environment where every touch point counts- billions of users make purchases after chatting with their friends and relatives online! An innovative keyboard SDK can enable P2P payments to happen instantaneously across any app without ever switching apps in between the process. Integrating such technology can improve the customer experience by eliminating factors of inconvenience that could otherwise make sending or receiving money a cumbersome process. With better customer experience comes brand equity and customer loyalty as users find FinTech more accessible from their keyboard, thanks to the increase in exposure rate by over 100-fold. The keyboard is opened 120 times per day on average, whereas banking apps are opened just once

Retail 

As we mentioned above, many users actively pursue shopping while they communicate with their friends and family over text. Let’s take a household setting, for instance. Coordinating between household members on buying things is a task in itself. Switching between the grocery shopping app and the messaging app is another. It would be a lot less messy if there were an option to simply access the grocery app from within the keyboard interface while still staying on the messaging app. Thanks to the Keypress template, this idea is indeed possible. Companies can become enablers of a better asynchronous decision-making process through a keyboard shortcut key. 

In a more outdoor setting, such as a mall, cafe, or bus station, the keyboard SDK can still work its magic. More often than not, in such places, we depend on touchscreens for information or to avail services. Potential risks stemming from concerns like hygiene and privacy could discourage users from engaging with common screens and making the best use of them. The keyboard SDK offers a unique way of interacting with out-of-home display, where users can rely on proven autocorrect, next-word predictions, and swipe input even while on the go. In addition to these benefits, it allows users to share safer public touchscreens with the confidence that their data is securely protected. 

Business operations 

Today, many business operations happen in real-time, and communication channels like WhatsApp, Slack, and Teams play a significant role in enabling businesses to communicate effectively with internal and external stakeholders. As another use case of the Keypress template, let’s look at it from the perspective of a salesforce. Interactions between members of a salesforce team and the client could oftentimes involve hassles in communication. A good part of this can be attributed to the trouble that goes into retrieving information from the source, like the CRM app, and then relaying it across to the person on the other end, possibly on an instant messaging app- the same process repeated every time. This is not a particularly organized way of doing things. 

Now, with a keyboard extension of the CRM app, sales teams can access all necessary information right from the keyboard interface while simultaneously communicating with clients on messaging applications. It doesn’t matter that the information is stored on another application; your keyboard connects with the same and gives you the right information- including documents, contracts, the contact information of clients or colleagues, and so on. A merchant could chat with a customer over a messaging app and quickly update the CRM database in real-time, as the keyboard is also equipped to host the CRM. All previous interactions from inside the messaging platform will be available for your benefit too. It is not a Whatsapp plugin, nor does it require the tiresome switching between apps. 

If you want to learn more about how we can help your company build value to your end-users, contact us today for a demo or get started developing your own text input product today.

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