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Case Study – Hawaii Pacific Health

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The Problem

Hawaii Pacific Health, a leading healthcare provider, faced a significant challenge with text input efficiency for its 1500 staff members. The existing keyboards on mobile devices were proving to be inadequate, hindering quick and accurate text input. Many staff members struggled with traditional keyboards and swipe input methods, impacting communication and productivity across the hospital group.

The primary goal was to implement a robust virtual keyboard solution that would cater to the diverse needs of the staff at Hawaii Pacific Health. The solution had to address the limitations of existing keyboards, enhance text input speed, and accommodate specialized vocabulary relevant to the healthcare context. 

Fleksy, renowned for its predictive text technology and customizable features, offered a solution that could be tailored to the specific requirements of the healthcare environment.

The Solution

One of the key features of the Fleksy Keyboard SDK was the ability to integrate a custom dictionary list of more than 100,000 words. This feature proved to be a game-changer for Hawaii Pacific Health, allowing them to include industry-specific medical terminology, abbreviations, and jargon into the autocorrection and prediction algorithms. This ensured that staff members could communicate effectively without being hindered by autocorrecting to irrelevant words or struggling with medical terminology.

The deployment of the Fleksy Keyboard Android APK was streamlined through the hospital’s Mobile Device Management (MDM) system. This allowed for a swift and efficient implementation process, with the hospital management providing the updated virtual keyboard to all staff members in a matter of days. 

The adoption of Fleksy’s virtual keyboard resulted in a significant improvement in text input efficiency for Hawaii Pacific Health’s staff members. Feedback from staff members was overwhelmingly positive. Many expressed relief at the ease with which they could now input text, particularly when dealing with complex medical terms. The intuitive and adaptive nature of Fleksy’s technology reduced typing errors and accelerated the overall communication process.


In conclusion, the customized Fleksy Keyboard proved to be the ideal solution for Hawaii Pacific Health’s text input challenges. By addressing the specific needs of the healthcare industry and seamlessly integrating with the hospital’s existing infrastructure, Fleksy played a pivotal role in enhancing productivity and communication efficiency for the entire hospital group. The successful implementation showcased how innovative technology solutions can make a tangible impact on the daily operations of a healthcare organisation.

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